Privacy Policy

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This Privacy Policy describes how Stardust Creatives Lab ("we", "our", or "us") collects, uses, and protects personal information through our virtual reality (VR) applications and platforms (the “Services”).

By using our Services, you agree to this policy. If you do not agree, please do not use our Services.

We may collect the following types of data:

a. Personal Information

• Name, email address, account login credentials
   
• Profile details, avatars, or user-generated content
   
• Voice data if using in-app voice features
   

b. Device & Technical Information

• Device type and VR headset model
   
• IP address, device identifiers
   
• Usage data such as session duration, movement, interactions, and crash logs
   

c. Location & Spatial Data

• Approximate geographic location (inferred from IP address)
   
• Spatial mapping or motion tracking to provide immersive experiences
   

We use collected data to:

• Operate, maintain, and improve our VR Services
   
• Personalize user experience within VR environments
   
• Provide customer support and respond to inquiries
   
• Prevent cheating, abuse, or fraud within multiplayer environments
   
• Analyze aggregate usage patterns for product development
   
• Send updates, news, or promotional material (if you opt in)
   

We do not sell your personal information to third parties.

We retain your personal information only as long as necessary to provide our Services or comply with legal obligations.

You have the right to request deletion of your personal data.
To do so, contact us at stardustcreativeslab@gmail.comwith the subject line “Data Deletion Request.” We will verify your identity and process your request within a reasonable timeframe, typically within 30 days.

We may share your information only under these conditions:

• With trusted third-party service providers who help us deliver our Services (e.g., cloud storage, analytics, payment processors)
   
• If required by law or legal process
   
• In connection with a business transfer, such as a merger or acquisition
   

All third-party partners are contractually required to uphold strong privacy and data protection practices.

Stardust Creatives Lab implements strong administrative, technical, and physical safeguards to protect your personal data, including:

• Encrypted communications (e.g., HTTPS)
   
• Secure data storage practices
   
• Regular audits and access controls
   
• An internal data protection policy aligned with industry standards
   

We strive to keep your data safe, but no system can guarantee 100% security. We encourage users to use strong passwords and secure their own devices.

Depending on your region, you may have the following rights:

• Access and review your personal data
   
• Correct or update inaccurate information
   
• Request deletion of your data
   
• Withdraw consent for non-essential processing
   

To exercise any of these rights, contact us at stardustcreativeslab@gmail.com.

Our VR Services are not intended for users under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect data from children without verifiable parental consent.

We may update this Privacy Policy as needed. When changes occur, we will update the "Effective Date" and notify you via email or through the VR application.

If you have any questions, concerns, or data-related requests, contact us at:

Stardust Creatives Lab
Email: stardustcreativeslab@gmail.com
Website: www.stardustcreatives.com